Freshpaint - Notice history

All systems operational

Data Collection - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 99.99%Jan 2026 · 100.0%

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Nov 2025
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Jan 2026

Destinations - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Management Console - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Freshpaint AI - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Warehouses - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Insights and Reporting - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Video Hosting - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Web Tracker Monitoring - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Maps - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Jan 2026

Notice history

View current status

Jan 2026

Data Warehouse Syncing Delayed
ResolvedDegraded performance72 hours 58 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We're experiencing delays with data warehouse syncs. There is no risk of data loss, only temporary delays. We're working on implementing a fix.

Dec 2025

Degraded Google Ads Call Conversion Tracking
ResolvedPartial outage1 hour 30 minutes
  • Resolved
    UTC
    Resolved

    We have taken steps to mitigate the incident and expect service to be restored.

  • Update
    UTC
    Update

    We have taken steps to attempt to restore service, but it is not yet restored.

    We are still working to determine the magnitude of the impact.

  • Identified
    UTC
    Identified

    We are currently investigating degraded google ads call conversion tracking. This affects customers who are using freshpaint's proxy to request replacement phone numbers from google.

    We are working to quickly restore service and determine the magnitude of the impact.

Nov 2025

Processing for Some Events is Delayed
ResolvedDegraded performance3 hours 58 minutes
  • Resolved
    UTC
    Resolved

    We have verified that delivery of events to destinations is working normally without delays. The number of events which show traces in Event Verification in the Freshpaint UI may remain reduced for some customers as a mitigation for handling the current load.

  • Update
    UTC
    Update

    We have scaled our ingest capabilities and destination delivery is now working without delays. The Event Verification feature remains degraded due to the load on tracing services, and some delivered events may fail to appear in event verification in the web UI.

  • Identified
    UTC
    Identified

    Delivery of some events is delayed by up to 40 minutes due to degraded performance in event processing caused by increased load. We have increased the scale of our event processing architecture to handle increased load and are actively monitoring performance. The Event Verification section of the management UI is also experiencing some issues as a result of the same processing delays.

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