Freshpaint - Notice history

All systems operational

Data Collection - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Destinations - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Video Proxy - Operational

78% - uptime
Aug 2024 · 99.80%Sep · 33.86%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Video Hosting - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Freshpaint UI - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Maps - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 99.82%

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Aug 2024
Sep 2024
Oct 2024

Warehouses - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Web Tracker Monitoring - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

Maps are not loading for customers
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have identified the issue and have pushed a fix. We are currently monitoring.

Sep 2024

No notices reported this month

Aug 2024

YouTube videos are failing to load via the proxy
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The YouTube proxy seems to be working and we are monitoring the service.

  • Investigating
    Update

    Some YouTube videos are failing to load via the Freshpaint Video Proxy. We are investigating the incident.

  • Investigating
    Investigating

    We are experiencing an uptick in error responses from YouTube. Videos are loading, but are slow to load.

YouTube videos are not loading
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Elevated error rates for YouTube videos
  • Resolved
    Resolved

    This incident is now resolved.

  • Monitoring
    Monitoring

    After a setback, we are now able to confirm mitigation of the incident. We are monitoring the fix and will add updates as necessary.

  • Identified
    Identified

    We have identified the issue and implemented a temporary mitigation. The team is working on a longer-term fix.

  • Investigating
    Investigating

    We are aware of elevated error rates in the YouTube video proxy and are actively investigating.

Aug 2024 to Oct 2024

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