Freshpaint - Elevated error rates for YouTube videos – Incident details

Video Proxy experiencing partial outage

Elevated error rates for YouTube videos

Resolved
Partial outage
Started 4 months agoLasted 3 days

Affected

Video Proxy

Partial outage from 4:41 PM to 9:05 PM, Degraded performance from 9:05 PM to 8:23 PM

Updates
  • Resolved
    Resolved

    This incident is now resolved.

  • Monitoring
    Monitoring

    After a setback, we are now able to confirm mitigation of the incident. We are monitoring the fix and will add updates as necessary.

  • Identified
    Identified

    We have identified the issue and implemented a temporary mitigation. The team is working on a longer-term fix.

  • Investigating
    Investigating

    We are aware of elevated error rates in the YouTube video proxy and are actively investigating.