Freshpaint - Invitation and notification emails delayed – Incident details

Invitation and notification emails delayed

Resolved
Degraded performance
Started about 2 months agoLasted 1 day
Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. At this time, all delayed emails have now been delivered.

  • Monitoring
    UTC
    Monitoring

    New emails are being delivered directly. We are monitoring the backlog of emails delayed since the incident began as delivery catches up.

  • Identified
    UTC
    Identified

    We have identified an issue preventing delivery of invitation emails to new team members, and other notification emails. We are working to resolve the issue.

    In the meantime, new team members are being successfully added, and will be able to login using their email address at https://app.freshpaint.io/login