Freshpaint - Issues with Login to Freshpaint Management UI – Incident details

All systems operational

Issues with Login to Freshpaint Management UI

Resolved
Partial outage 30 %
Started about 2 months agoLasted about 3 hours

Affected

Freshpaint UI

Partial outage from 6:26 PM to 9:29 PM

Updates
  • Resolved
    Resolved

    Firebase has reported that all affected services are now operating normally. If you continue to experience any issues with login, please contact Freshpaint Support.

  • Monitoring
    Monitoring

    Login is impacted by an upstream issue with Firebase, our authentication provider. We have reports that login is working for many customers again. We are monitoring and will provide further updates as we receive them from Firebase.

  • Investigating
    Investigating

    We are aware of an issue affecting the ability to log into the Freshpaint web management UI and are actively investigating. Delivery of events to integrations and all other features continue to function without issue.