Freshpaint - Issues with Login to Freshpaint Management UI – Incident details

Issues with Login to Freshpaint Management UI

ResolvedPartial outage3 hours 2 minutes

Affected

Management Console

Partial outage from 6:26 PM to 9:29 PM

  • ResolvedUTC

    Firebase has reported that all affected services are now operating normally. If you continue to experience any issues with login, please contact Freshpaint Support.

  • MonitoringUTC

    Login is impacted by an upstream issue with Firebase, our authentication provider. We have reports that login is working for many customers again. We are monitoring and will provide further updates as we receive them from Firebase.

  • InvestigatingUTC

    We are aware of an issue affecting the ability to log into the Freshpaint web management UI and are actively investigating. Delivery of events to integrations and all other features continue to function without issue.