Freshpaint - Notice history

All systems operational

Data Collection - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 99.99%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Destinations - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
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Video Hosting - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Freshpaint UI - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Maps - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Warehouses - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Web Tracker Monitoring - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Notice history

Jan 2026

No notices reported this month

Dec 2025

Degraded Google Ads Call Conversion Tracking
  • Resolved
    Resolved

    We have taken steps to mitigate the incident and expect service to be restored.

  • Update
    Update

    We have taken steps to attempt to restore service, but it is not yet restored.

    We are still working to determine the magnitude of the impact.

  • Identified
    Identified

    We are currently investigating degraded google ads call conversion tracking. This affects customers who are using freshpaint's proxy to request replacement phone numbers from google.

    We are working to quickly restore service and determine the magnitude of the impact.

Nov 2025

Processing for Some Events is Delayed
  • Resolved
    Resolved

    We have verified that delivery of events to destinations is working normally without delays. The number of events which show traces in Event Verification in the Freshpaint UI may remain reduced for some customers as a mitigation for handling the current load.

  • Update
    Update

    We have scaled our ingest capabilities and destination delivery is now working without delays. The Event Verification feature remains degraded due to the load on tracing services, and some delivered events may fail to appear in event verification in the web UI.

  • Identified
    Identified

    Delivery of some events is delayed by up to 40 minutes due to degraded performance in event processing caused by increased load. We have increased the scale of our event processing architecture to handle increased load and are actively monitoring performance. The Event Verification section of the management UI is also experiencing some issues as a result of the same processing delays.

Nov 2025 to Jan 2026

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