Freshpaint - Increased Error Rates/Delays in Maps – Incident details

All systems operational

Increased Error Rates/Delays in Maps

Resolved
Partial outage
Started 15 days agoLasted about 2 hours

Affected

Maps

Partial outage from 6:55 PM to 8:28 PM, Operational from 8:28 PM to 8:56 PM

Updates
  • Resolved
    Resolved

    Error rates have returned to the expected baseline. Maps are stable and fully operational.

  • Monitoring
    Monitoring

    We migrated CDN providers and have noticed the error rate return to normal levels. Monitoring for stability.

  • Identified
    Identified

    The issue has been narrowed down to a third-party CDN, investigating mitigations.

  • Investigating
    Investigating
    We are currently investigating this incident.