Freshpaint - Some videos failed to load – Incident details

Some videos failed to load

ResolvedPartial outage11 hours 15 minutes

Affected

Video Hosting

Partial outage from 5:00 AM to 4:15 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    On Monday evening, we deployed a change to our video infrastructure to enable better availability of metadata on videos. This change contained an error which did not immediately surface due to caching. As caches timed out, some videos experienced issues loading on Tuesday morning. The issue was resolved shortly after we detected it.